AMSA Sees Decline in Seafarer Complaints, Signaling Improved MLC Compliance

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The Australian Maritime Safety Authority (AMSA) has reported a decrease in complaints concerning violations of the Maritime Labour Convention (MLC) in 2024. A total of 173 complaints were received, representing a 19.16% decrease compared to the 214 complaints received in 2023.

Complaints Received

In 2024, the Australian Maritime Safety Authority (AMSA) received 173 complaints, marking a 19.16% decrease compared to the 214 complaints received in 2023. This continues a downward trend from the peak of 320 complaints recorded in 2020, a figure likely influenced by the COVID-19 pandemic. Despite this decline, the rolling 5-year average for complaints remains consistent.

Consistent with previous years, the majority of these complaints originated directly from seafarers. This trend is likely indicative of increased awareness among seafarers regarding their rights under the Maritime Labour Convention (MLC), as well as Australia’s strong reputation for handling MLC matters. Consequently, seafarers appear to be more confident that their concerns will be taken seriously and treated confidentially when raised in Australia.

Follow Ups

Since 2018, the Australian Maritime Safety Authority (AMSA) has issued direction notices refusing access to Australian ports for a total of 29 vessels. A significant portion of these, 14 vessels, were banned due to serious breaches of the Maritime Labour Convention (MLC). These breaches primarily concerned issues such as underpayment of wages, inadequate working and living conditions, and insufficient provisions.

In 2024 alone, approximately USD 30,392 was recovered concerning these MLC breaches.

Furthermore, in 2024, follow-up investigations stemming from MLC complaints led to 29 vessels being issued with MLC-related deficiencies, with three of these vessels subsequently being detained. This highlights AMSA’s ongoing commitment to enforcing MLC standards and protecting seafarers’ rights.

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Source: Safety4sea