The French shipping giant CMA CGM has addressed its customers following a data hack.
Limited leak of contact information
The company said, “We inform you that a limited leak of contact information related to some of our customers has been detected on one of the Group’s mobile apps during our regular surveillance operations.”
- The leak concerns limited personal data of our customers’ representatives: first and last names, employer, position, business email address and phone number.
- Confidential information related to commercial contracts, bank details and other information with CMA CGM has remained completely secured.
Data exchanges remain secure
There has been no operational impact on the Group’s activities and all the operating systems are working normally. All data exchanges with the customers and suppliers have remained fully secured.
The company added, “Our IT teams have immediately developed and installed security patches on mobile apps. We have informed all relevant authorities about this incident and are working closely with them.”
As this type of data might be used for phishing attempts, CMA CGM invites you to remain vigilant to any suspicious activity and to follow the following best practices to keep your account secure:
- Do not share your account password or any personal information. CMA CGM will never ask them from you.
- Always check the authenticity of an email requesting you to log in to our platforms (especially if requested to reset your password) even if it seems to be sent by the CMA CGM Group.
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Source: CMA CGM