With mental healthcare for seafarers emerging as a top industry priority, VIKAND, a global leader in maritime healthcare solutions, emphasizes the critical role of effective communication in supporting seafarers’ mental health, performance, and retention. Key to this is constructive feedback, which fosters a psychologically safe workplace where crew members feel respected, supported, and valued.
Challenges and Industry Findings
Recent research from Brother UK reveals that poorly delivered feedback contributes to low morale and high turnover rates, with nearly half of UK office employees considering leaving their jobs due to unclear or emotionally charged feedback. These findings highlight a broader global need for improved feedback delivery, which is particularly crucial in the maritime sector.
For seafarers, who often work in isolated environments with limited access to in-person support, clear and supportive communication is essential. Unlike the traditionally harsh, authoritarian communication styles once common at sea, today’s workforce values respectful, constructive feedback that emphasizes growth rather than criticism.
VIKAND’s Approach to Communication and Psychological Safety
Martin Hedman, Director of Mental Wellness Practices at VIKAND, states, “Seafarers encounter unique challenges, and poorly delivered feedback can lead to stress, demotivation, and even cause crew members to reconsider their future in the industry. By prioritizing constructive communication, we’re creating a more resilient, mentally healthy workforce at sea.”
VIKAND’s mental health programs integrate communication best practices with holistic support services, fostering a psychologically safe onboard environment. These programs emphasize the importance of clear, constructive feedback that helps build trust, strengthens teamwork, and adapts to generational expectations for respectful communication.
Positive Impact on Retention and Operational Performance
Clear, positive feedback not only boosts morale and job satisfaction but also enhances crew retention and safety, which are essential to operational success in the maritime industry. As Mr. Hedman notes, “The wellbeing and mental resilience of our workforce are foundational to the maritime industry’s success. Constructive feedback contributes to a safe, inclusive environment, ultimately improving the quality of life onboard and aligning with VIKAND’s mission for a sustainable and healthy maritime workforce.”
Did you Subscribe to our daily newsletter?
It’s Free Click here to Subscribe!
Source: VIKAND
