- Supply-Chain Volatility Drives Operational Change.
- Real-Time Data Improves Galley Efficiency.
- Red Sea Disruption Extends Crew Voyages.
The maritime industry is navigating through a sea of uncertainty, influenced by geopolitical tensions, security threats, rising expenses, and disruptions in the supply chain. According to MCTC, successfully tackling these challenges while ensuring high-quality galley services hinges on embracing digital innovation, maintaining operational flexibility, and having skilled crews on board, reports MCTC.
Technology and Planning Take Centre Stage
MCTC emphasises the importance of digital tools, strong supplier partnerships, and ongoing training as essential elements for supporting vessels in today’s complex operating landscape. Chief Operating Officer at MCTC, Kyriacos Georgiou, said: “Cost inflation and supply-chain complexity are reshaping the way vessels plan, purchase and deliver catering services. Owners need reliability, transparency and efficiency – and that’s exactly where digital tools and proactive planning make a difference.”
Data Visibility Supports Stable Provisioning
MCTC’s digital platforms, like ESTIA and its client portal, provide real-time insights into consumption, waste, and cost trends. When paired with a global supplier network, this data-driven strategy helps maintain consistent provisioning, even amid market fluctuations.
Voyage Disruptions Extend Crew Time at Sea
Ongoing geopolitical events and disruptions in the Red Sea are impacting voyage planning, often leading to longer durations for crews onboard and putting additional strain on stock management.
“Longer voyages and rerouting mean crews must manage stock more carefully, with tighter shelf-life controls and greater contingency planning. Provisioning windows have shrunk, but with coordinated planning and alternative supply ports, we ensure vessels remain fully supported.”
Specialised Product Volatility Persists
While overall provisioning stability has improved, shortages remain for specialised and allergen-sensitive products. “We still see intermittent shortages, particularly in niche categories such as allergen-free goods or certain fresh produce,” said Mr Georgiou. “We counter this through diversified sourcing, buffer stocks in key hubs and flexible menu planning so that vessels aren’t left without viable alternatives.”
Training and Dietary Inclusion Prioritised
MCTC is making strides in next-generation training by incorporating VR, AI, and digital learning platforms, while also promoting a wider range of dietary options for those on board. Mr Georgiou added, “Training is no longer about a one-time classroom course. The future is personalised, data-driven and immersive, where real vessel data shapes learning and VR simulation strengthens practical skills. That’s the vision behind our own training platform ESTIA 2.0 and our ongoing digital training development.”
“Dietary inclusion is now a basic expectation, not a luxury. We ensure vessels receive a broad product range, culturally sensitive menus and galley teams trained in allergen and hygiene protocols. It’s essential for crew welfare and for maintaining high morale onboard.”
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Source: MCTC
