Effective communication and teamwork are crucial elements in maritime workplaces, where seafarers must collaborate with colleagues onboard and interact with various shoreside personnel. Poor communication can lead to unpredictable work environments, low morale, conflict, and increased errors. Understanding and overcoming communication barriers are essential for smooth operations at sea.
Barriers to Communication
Several barriers onboard, such as different communication styles, hierarchical structures, remote communication challenges, diverse languages, cultures, and performance-influencing factors like fatigue, can hinder effective communication. Recognizing and addressing these barriers is vital for fostering clear and efficient communication among crew members.
Tips for Effective Communication
Both communicators and listeners play pivotal roles in ensuring effective communication onboard. Communicators should keep messages concise, use easy-to-understand language, maintain eye contact, and exhibit open body language. Listeners must focus on the speaker, avoid interruptions, paraphrase to ensure understanding, and also maintain open body language to facilitate clear communication.
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Source: safety4sea
