If a shipment has specific temperature requirements, failure to meet them can cause items to lose their value — decreasing product acceptance rates and making it difficult for you to get paid for your orders.
Tips to safeguard your freight and ensure everything arrives as it should:
1. Partner with the right logistics provider
The more oversight your shipments need, the more you’ll need to vet your logistics partner. Look for one that understands the demands of your supply chain and is willing to develop practices that work for your situation.
Depending on the value of the freight and regulations around the product you’re moving, you may want to do a full audit to check for all quality and security certifications to ensure you’re getting a valuable service.
2. Be clear about your requirements
Before scheduling a shipment, talk to your carrier in detail about your needs. Inform them of acceptable temperature ranges, special handling and equipment requirements, and the process for accepting or rejecting freight at delivery. Most companies have fewer refrigerated trucks in their fleets compared to other equipment types.
3. Package items carefully
Packaging is one of the best defenses against product damage. Along with protecting against potential shifts during transport, proper packaging can also keep your freight at the right temperature. Materials like EPS foam can help regulate temperature by preventing heat transference. Gel packs and dry ice can also be used to keep items chilled.
4. Provide the right documentation
While it’s essential to communicate your needs with your carrier before scheduling a shipment, it’s equally important to make sure those needs are reflected in your provided documentation. Bill of Lading and other documents will ensure all appropriate steps are taken throughout the shipment and that you’re charged correctly.
5. Prepare for loading and unloading
While your carrier will be responsible for maintaining the product’s temperature while it’s in their possession, there are some things you’ll need to arrange on your end before pickup and after delivery. Since the transportation equipment is designed to maintain temperature, it can’t heat or chill items to their set degree range.
6. Plan for the unexpected
One of the best ways to guarantee safe deliveries is to plan for emergencies. If rare events such as equipment failure or accidents happen to occur while the shipment is in transit, having a plan in place will make it easier to overcome the situation. It’s also important to understand liability coverage and work with your carrier to make sure your freight will be covered.
7. Stay in the know
Staying on top of specific requirements — whether from the federal government or your customer’s internal protocols — is essential for success and is an extremely important part of any temperature-sensitive shipment. Similarly, you’ll want to stay informed on any data your carrier offers, such as live temperature monitoring and transit updates.
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Source: ARCB
