A.P. Moller – Maersk announced the opening of a global service center (GSC) for the Americas region based in Mexico City, with a dedicated satellite office in Santos, Brazil.
Closer To Customers
The centers will create more than 700 positions in 2023, with a plan to scale up to 1,300 jobs by 2025. The Americas-based centers will bring Maersk closer to its customers in the region, providing multi-language support and regional expertise.
Transformational Journey
“As part of our transformational journey to become increasingly customer centric, nearshoring some of our key customer processes close to where our customers are is another way of ensuring that we speak the same language as them,” Farheen Mahmud, head of Maersk GSC Americas, said in a statement. Maersk is a Denmark-based global shipping company and logistics company operating in more than 130 countries and employing over 110,000 people worldwide.
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Source: Freightwaves
