- Cruise ship holidays are highly popular with Britons but there’s one thing cruise passengers should avoid doing.
- It could seriously backfire on holidaymakers, a Former employee of Carnival Cruise Line has revealed.
- Complaining too much can work against passengers in this instance.
- Working on the Cruise ships was rarely much of an achievement.
A former cruise ship worker has revealed what passengers should not do if they’re after something special as stated in an article published in Express.co.uk
Cabin Upgrade
Cruise ships see holidaymakers living on board the vessel for long periods of time so it’s unsurprising some passengers are keen to nab a cabin upgrade for the journey. However, a former cruise ship worker has revealed what passengers should not do if they’re after something special. Cruise ship officer Jay Herring went into detail about cabin upgrades in his 2011 book ‘The Truth About Cruise Ships’. He explained that complaining too much can work against passengers in this instance.
Why you should never do this
Herring recalled an episode when two women asked to be upgraded when checking in at the embarkation terminal.
He wrote: “‘I’m sorry but the ship is fully booked,’ the embarkation woman said.
“’You can check with the purser’s desk after the ship sails to see if there are any cabins available.’
Herring went on to reveal how an upgrade could be made possible on a cruise ship.
“Any time the ship was fully booked, the only way to get an upgrade was if there were no shows,” he said, as in passengers that paid for the cruise but didn’t show up to take it, and the pursers didn’t know if there were any no-shows until the ship sailed.
This wasn’t good enough for these two women. So before they even boarded the ship, they made a scene until the embarkation manager was called over.
“They were rude and argued for fifteen minutes before giving up and boarding.”
“I stood there as the embarkation told the chief purser about it.” ‘Those passengers in cabin E96 were total b*****s,’ the embarkation manager said.
“’Do not give them a cabin upgrade even if you can.’ ‘You got it,’ the chief purser said without hesitation.’”
In short, making too much of a scene over demands to be upgraded could backfire.
However, there are occasions when complaining can pay off – and Herring observed those who complained the most did manage to get the most compensation.
Yet he added that this was rarely much of an achievement on the cruise ships he worked on.
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Source: Express
