NorthStandard: Top Tips to Attract the Right Crew

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  • NorthStandard emphasizes that attracting the right crew starts with building a large, qualified candidate pool and filtering out mismatches early in the recruitment process.
  • The briefing offers 10 actionable tips—from improving healthcare and leadership to strategic social media use and fair compensation—to enhance crew quality and retention.
  • Effective leadership, career development, and reduced administrative burdens are critical to transforming ships into supportive, high-performing environments.

According to NorthStandard, the cornerstone of crew excellence lies in filtering out unsuitable candidates from a large pool of potential hires. However, maritime recruitment continues to face challenges such as poor public perception, limited training pathways, and a lack of structured career progression from sea to shore.

Ten Tips for Attracting the Right Crew

  1. Focus on Quality Leadership
    Target experienced and inspirational Masters and senior officers. Strong leadership promotes safety, morale, and crew performance, leading to higher retention and peer referrals.
  2. Enhance Healthcare Benefits
    Offer comprehensive benefits for seafarers and their families beyond standard healthcare, such as:
  • Free or subsidized childcare and education
  • Study leave, paid sick leave, or retainers
  • Performance-based bonuses and sabbaticals
  1. Maximize Social Media Engagement
    Use global and region-specific platforms to position your company as a preferred employer. Provide onboard internet access and personalize crew engagement through active digital presence and crew blogs.
  2. Promote with Press Releases
    Share your company’s achievements, values, and seafaring culture through strategic media to appeal to quality recruits who research employers before applying.
  3. Be Proactive in Recruitment
    Direct outreach to known high-performing crew—especially for leadership roles—can yield strong hires and build long-term recruitment pipelines.
  4. Offer Referral Incentives
    Introduce a “refer-a-friend” bonus to motivate current crew members to recommend capable peers of similar professional caliber.
  5. Competitive Pay
    Stay informed of market rates and competitor offerings. Offering average or above-average wages with added benefits is crucial in a tight labor market.
  6. Reduce Administrative Burden
    Minimize excessive paperwork and avoid enforcing reports for the sake of quotas. Simplified procedures allow crew to focus on safety and performance.
  7. Empower Masters and Senior Crew
    Grant more autonomy and shared control of budgets and operations to foster ownership, professionalism, and long-term commitment. Assigning regular crews to vessels also builds stability.
  8. Write Better Job Ads
    Go beyond stating the role and salary. Emphasize benefits, respect, and a path to career advancement to attract motivated and loyal seafarers.

Commitment Grows Where Culture Thrives

Attracting and retaining high-quality crew is about more than pay—it’s about trust, culture, opportunity, and respect. NorthStandard’s briefing delivers a clear framework for building the kind of crew that ensures long-term success both at sea and ashore.

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Source: safety4sea