The Schulte Group has acquired Rescompany Systems (Resco), a provider of advanced hospitality software to the cruise industry, reports Riviera.MariApps Marine Solutions
Resco will now partner with MariApps Marine Solutions – a Schulte Group member – to offer the cruise sector a range of maritime management systems on cloud and data analytics.
Resco chief executive Peter Winqvist said “With MariApps as a strong and committed partner, Resco is determined to grow more vigorously with new and improved technologies.”
Resco’s ship-to-shore software and web applications are aimed at giving cruise operators a comprehensive view of onboard operations and customer interaction. The company has provided software to Dream Cruises, American Cruise Lines, Aida Cruises, Atlas Ocean Voyages, Paul Gauguin and Star Clippers.
Integrated customer relation management
The company’s integrated customer relation management and central reservation systems cover all aspects of operations, from customer enquiries to complex bookings, payments and sales invoices, to customer campaigns; while the property management systems and point of sale systems enable check ins and passenger processing on board cruise vessels of all sizes.
MariApps chief executive Sankar Ragavan said “Despite the many challenges the cruise industry has been facing due to Covid-19, we see more than ever a growing demand for web-based software solutions. With Resco as a strong and reputable player in the market, we look forward to providing cruise ship operators with customised technology that ensures safe and efficient operations and an enhanced passenger experience.”
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Source: Riviera
