“Safety-II” or “Safety Differently” have made headlines in recent years as an evolutionary complement of the conventional safety thinking, referred to as ‘Safety I’. The new safety concept comes to dislodge the interest from ’what goes wrong’ to ‘what goes right’, reminding that safety management should not only be reactive, but proactive as well.
However, recent research approaches Safety-II, or the “New-View” as it is framed, as a collection of untested propositions, questioning whether these are valid or not, reports Safety4sea.
What exactly is the New-View?
Officially seen as “Resilience Engineering (RE)”, this New-View concept has emerged in recent years aiming to redefine the way in which health and safety practitioners see safety, the role of people in safety; and how businesses specifically focus on safety.
As a leader in the Safety-II concept, Professor Erik Hollnagel says the term is concerned with ensuring how and why things go right, rather than how and why they go wrong, as is the case with the Safety-I concept. Meanwhile, the closely related term of “Safety Differently” rejects the notion of “human error” as incident causation, viewing them as symptoms of system problems affecting Human Factors, according to Professor Sidney Dekker who has led research on the topic.
While the conventional approach focuses on prevention of harm through standards and rules, Safety-II focuses on promoting long-lasting resilience by promoting the human ability to work safely without adhering to the rule book.
For example, an accident investigation under the scope of Safety-I is to identify the causes of adverse outcomes, while risk assessment aims to determine their likelihood. On the contrary, accident investigations under Safety-II seek to understand how things usually go right, as this forms the basis for explaining how things go wrong.
Learn from our errors
Learn from our successes
Safety defined by absence
Safety defined by presence
Understand what goes wrong
Understand what goes right
Repeat what goes right
Enforce successful behaviors
Create new process on successful behaviour
For shipping, an industry particularly vulnerable to safety and heavily reliant on rules and regulations, progressing from traditional safety approaches can be challenging, if not risky. Human error is estimated to account for around 80% of maritime accidents, but this cause is pretty vague and “barely scratches the surface of an incident investigation”, Alvin Forster from the North P&I Club has told SAFETY4SEA, arguing that, if someone did something wrong, then it is vital to understand why they did it.
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